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Often useful for focused concerns, medication questions, and situations where written details or photos provide what the clinician needs.
Ways we can help
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Come to Swell with an urgent symptom, a weight-loss question, a refill problem, or a lab you do not understand. HealthWarehouse and SpringsMed patients can also use their dedicated partner pathways.
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Common illnesses · 24/7
Learn more Medical weight care · Ongoing support
Learn more Stable medications · Short gapsLearn more Routine testing · Results reviewLearn more HealthWarehouse · SpringsMedLearn more
RapidResponse urgent care
Talk with a licensed clinician about a cough, UTI symptoms, a rash, a sore throat, or another common concern that should not wait for office hours.
52 common care topics Secure chat or video In-person referral when needed
MeltOff weight care
Weight-loss care that considers your health history, medications, goals, routines, and the practical parts of keeping a plan going.
Review of your health and goals Medication review when appropriate Support through plateaus and restarts
Medication refill review
A clinician can review many stable, non-controlled medications when you run out before you can reach your usual prescriber.
No controlled substances Every request is reviewed Your usual care still matters
Labs & follow-up
Ask whether routine testing is appropriate, or bring results that you need help understanding.
Routine results review Orders when medically appropriate Lab fees paid separately
Here through a partner?
Sent by HealthWarehouse or SpringsMed? Find the consultation link for your partner here.
Dedicated patient pathway Independent clinical review No prescription is guaranteed
Secure chat or video
Some visits work well in writing. Others need video.
The clinician may recommend a different format if seeing you or talking in real time would make the evaluation safer.
Video visit
Often better when the clinician needs to see a symptom, ask questions in real time, or work through a more detailed history.
Not sure whether Swell can help?
Tell us what is happening in your own words.
The screening chat is free. If an online visit makes sense, you will see the format and price before you continue.
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Total consultation$45