RapidResponse care topics

What is bothering you?

These 52 topics are commonly reviewed through RapidResponse. The list is only a guide. Your history and symptoms determine whether an online visit is appropriate.

52care topics
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Showing 52 care topics

Respiratory

Cold symptoms

Congestion, sneezing, mild sore throat, or other common cold symptoms.

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Respiratory

Flu symptoms

Fever, aches, fatigue, cough, or a suspected seasonal flu.

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Eyes & ears

Pink eye

Eye redness, irritation, drainage, or concern for conjunctivitis.

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Urinary & reproductive

UTI symptoms

Burning, urgency, frequency, or other symptoms that may fit a simple UTI.

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Stomach & digestion

Nausea

New nausea or vomiting without signs of severe dehydration or emergency illness.

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Stomach & digestion

Diarrhea

Short-term diarrhea that may be appropriate for supportive virtual care.

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Stomach & digestion

Acid reflux

Heartburn, sour taste, or familiar reflux symptoms without emergency warning signs.

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Skin

Rash

A new or worsening skin rash that can be clearly reviewed by video or photos.

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Respiratory

Seasonal allergies

Sneezing, itchy eyes, congestion, or other familiar seasonal allergy symptoms.

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Respiratory

Cough

A new or lingering cough without severe breathing trouble or other emergency symptoms.

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Eyes & ears

Stye

A tender eyelid bump or irritation that may be consistent with a stye.

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Eyes & ears

Swimmer’s ear

Outer-ear discomfort, drainage, or irritation after water exposure.

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Skin

Eczema flare

A familiar dry, itchy, or inflamed eczema flare that needs review.

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Skin

Athlete’s foot

Itching, peeling, or irritation between the toes or on the feet.

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Skin

Bug bites

Localized bite reactions without signs of a severe allergy or serious infection.

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Pain & headache

Migraine

A familiar migraine pattern without sudden, severe, or neurologic warning signs.

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Pain & headache

Back pain

Mild to moderate back pain without major trauma, weakness, or loss of bladder control.

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Pain & headache

Sprain or strain

A minor soft-tissue injury that may benefit from an initial virtual assessment.

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Urinary & reproductive

Yeast infection

Symptoms that feel consistent with a familiar vaginal yeast infection.

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Urinary & reproductive

Bacterial vaginosis

Vaginal symptoms that may fit bacterial vaginosis and need clinical review.

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Stomach & digestion

Constipation

New or familiar constipation without severe pain, vomiting, or concerning bleeding.

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Stomach & digestion

Hemorrhoids

Mild rectal irritation or a familiar hemorrhoid flare without heavy bleeding.

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Skin

Cold sores

A familiar tingling or blistering cold sore outbreak around the mouth.

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Skin

Sunburn

A mild to moderate sunburn without large blisters, confusion, or heat illness.

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Everyday concerns

Motion sickness

Nausea or dizziness linked to travel or motion.

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Skin

Poison ivy

An itchy plant-related rash without facial swelling or breathing trouble.

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Skin

Hives

Raised, itchy welts without swelling of the lips or tongue or breathing trouble.

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Eyes & ears

Nosebleed

Recurring or mild nosebleeds that have stopped and need non-emergency guidance.

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Eyes & ears

Earwax buildup

Muffled hearing or fullness that may be related to earwax buildup.

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Mouth & dental

Canker sores

Painful sores inside the mouth that are not rapidly spreading or blocking swallowing.

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Mouth & dental

Toothache

Short-term symptom support while you arrange definitive dental care.

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Everyday concerns

Short-term insomnia

A brief period of trouble sleeping that needs a focused, non-controlled-medication review.

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Skin

Minor burn

A small, superficial burn without deep tissue injury or a high-risk location.

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Skin

Tick bite

A recent tick bite or localized skin change that needs timely review.

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Skin

Jock itch

An itchy groin-area rash that may be consistent with a fungal infection.

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Skin

Possible shingles

A new painful or blistering one-sided rash that needs prompt clinical review.

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Skin

Ringworm

A circular, itchy rash that may be consistent with a fungal infection.

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Skin

Possible scabies

An intensely itchy rash, often worse at night, that needs clinical review.

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Skin

Head lice

Concern for lice or nits and help choosing an appropriate treatment plan.

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Skin

Nail-fold infection

Redness, tenderness, or swelling around a fingernail or toenail.

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Respiratory

COVID-19 symptoms

Mild COVID-19 symptoms or questions about next steps after a positive test.

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Everyday concerns

Fever

A new fever without confusion, severe dehydration, breathing trouble, or other emergency signs.

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Pain & headache

Minor head injury

An initial review after a minor bump without loss of consciousness or neurologic symptoms.

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Everyday concerns

Mild heat illness

Mild heat-related symptoms that have improved with cooling and hydration.

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Medication

Medication refill review

A gap in many stable, non-controlled prescriptions when a virtual refill may be safe.

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Stomach & digestion

Mild abdominal pain

Mild, non-localized stomach pain without severe or rapidly worsening symptoms.

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Urinary & reproductive

Possible kidney stone

Symptoms similar to a previously diagnosed kidney stone without emergency warning signs.

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Respiratory

Possible pneumonia

Cough, fever, or chest symptoms that need triage and may require in-person evaluation.

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Everyday concerns

Dizziness

Mild dizziness without fainting, new weakness, severe headache, or chest pain.

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Skin

Ingrown toenail

Pain, redness, or mild swelling around an ingrown toenail.

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Respiratory

Sore throat or strep concern

Throat pain, painful swallowing, or concern for strep without airway symptoms.

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Respiratory

Sinus symptoms

Facial pressure, congestion, drainage, or a suspected sinus infection.

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This list is not a diagnosis.

Many symptoms overlap. Reading a page does not confirm what you have or promise that Swell can treat it online.

A clinician reviews your situation.

Timing, severity, age, medications, medical history, and warning signs all affect where you should be seen.

Severe or sudden symptoms need urgent help.

Call 911 or seek emergency care if symptoms are severe, sudden, rapidly worsening, or feel like an emergency.

Ready when you are.

If you’re sick, worried, or just ready to finally take a step for yourself, we’re here.

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